Updated: Dec 11, 2025
You may return any purchase, except custom orders, within 14 days of receiving it for an exchange or credit on a future purchase. Pieces must be in pristine condition, returned to the studio or professionally packed and insured at their full retail value if shipped.
The cost of return shipping will be deducted from your exchange or credit amount.
Custom orders may not be exchanged.
Please contact lori@lorikatz.com to initiate a return.